Privacy Policy

Hera Hair Solutions Website: https://herahairsolutions.com/

Last updated: January 2026

1. Introduction

At Hera Hair Solutions, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website or submitting your personal information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Medical or consultation-related details you choose to share

  • Messages sent through contact or consultation forms

b) Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Cookies and tracking data

3. How We Use Your Information

We use your personal data to:

  • Provide consultations and medical service information

  • Respond to inquiries and appointment requests

  • Improve our website and services

  • Send important updates or promotional offers (only if you consent)

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • The performance of a contract or pre-contractual steps

  • Our legal obligations

  • Our legitimate interests, such as improving our services

5. How We Store and Protect Your Data

We take appropriate technical and organizational measures to protect your personal information, including:

  • Secure servers and encrypted data storage

  • Limited access to personal data

  • Regular security monitoring

Your data is kept only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only with:

  • Authorized staff and medical professionals within Hera Hair Solutions

  • Trusted service providers who help us operate our website and services

  • Legal or regulatory authorities when required by law

All third parties are required to respect the confidentiality of your data.

7. Cookies Policy

Our website uses cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember your preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (right to be forgotten)

  • Restrict or object to data processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, please contact us using the details below.

9. Medical Information

Any health or medical information you share with us is treated with strict confidentiality and used only for consultation and treatment-related purposes, in compliance with applicable healthcare data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. International Data Transfers

If your data is transferred outside your country of residence, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Hera Hair Solutions
Website: https://herahairsolutions.com/
Email: info@herahairsolutions.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.